Privacy Policy

Effective Date: January 25, 2025

Thank you for visiting szmlocksmith. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or locksmith services in Iowa.

1. Who We Are

szmlocksmith is a mobile locksmith business based in Des Moines, Iowa. We provide residential, automotive, and commercial locksmith services at customer locations.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide

When you contact us, book a service, or fill out a form, we may collect:
• Full name
• Phone number
• Email address
• Service location
• Details about the service you request

b. Automatically Collected Information

When you visit our website, we may collect:
• IP address
• Browser type
• Pages you visit
• General usage data

This helps us improve our website and user experience.

c. Photos and Service Related Data

During service calls, we may collect or store:
• Photos of locks or hardware for documentation
• Invoice and payment information

We do not collect unnecessary personal data.

3. How We Use Your Information

We use your information only for purposes related to your service or website experience. These include:
• Responding to your inquiries
• Scheduling and completing locksmith services
• Creating invoices or service records
• Improving our website and customer service
• Security and fraud prevention

We never sell your information to third parties.

4. Sharing Your Information

We only share your information when necessary. Examples include:
• Payment processors when completing a transaction
• Law enforcement if required by law
• Service related communication such as appointment confirmations

We do not share your information for marketing by other companies.

5. Cookies and Tracking

Our website may use cookies to improve performance and user experience. Cookies help with:
• Website analytics
• Remembering preferences
• Security improvements

You can disable cookies in your browser settings at any time.

6. Data Storage and Security

We take reasonable steps to protect your personal data. This includes:
• Secure storage
• Limited access to information
• Use of encrypted tools when possible

While we work to protect your data, no online system is completely secure.

7. Your Rights

If you are located in Iowa or anywhere in the United States, you have the right to:
• Request a copy of the data we hold
• Ask us to correct inaccurate information
• Ask for your data to be deleted when no longer needed

To request any of these, contact us using the information below.

8. Children’s Privacy

szmlocksmith does not knowingly collect information from children under the age of 13. If we discover such information was collected, we will remove it.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of other websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

szmlocksmith
Des Moines, Iowa
Phone: (1515) 858-9203
Email: contact@szmlocksmith.com